Cookie Policy

1. What Are Cookies?

Cookies are small text files stored on your device when you visit our website. They help us remember your preferences and improve your experience.

2. Essential Cookies

These cookies are necessary for our platform to function and provide our services:

• Authentication and session cookies
• User experience preferences
• Credit and transaction management
• Language preferences

3. Functional Cookies

These cookies enhance your experience by remembering your choices:

• Audio and video settings
• Dashboard layout preferences
• Favorite agents and categories

4. Analytics Cookies

We use analytics cookies to understand how users interact with our platform and improve our services. This data helps us identify and fix issues and develop new features.

5. Third-Party Cookies

We may use third-party cookies from our service providers:

• ElevenLabs - for voice services
• Moyasar - for payment processing
• Xano - for backend services

6. Managing Cookies

You can control cookies through:

• Your browser settings
• Your Vocalura account preferences
• Opting out of specific analytics services

Please note that disabling essential cookies may impact the functionality of our platform.