Privacy Policy
Last updated: January 2024
1. Information We Collect
We collect the following information when you use our services:
- Account information (name, email, password)
- Voice conversation transcripts and audio recordings
- Payment information (securely processed through Moyasar)
- Usage data (sessions, credit history, preferences)
2. How We Use Your Information
- Provide and improve our voice services
- Process transactions and manage your account
- Send important service notifications
- Analyze usage patterns to enhance the platform
- Comply with legal requirements
3. Data Security
We take your data security seriously. All information is encrypted in transit and at rest. We use industry-standard measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.
4. Third-Party Sharing
We do not sell or share your personal information with third parties for marketing. We only share data with:
- Service providers (ElevenLabs, Moyasar, Xano)
- When legally required by authorities
- With your explicit consent
5. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate information
- Delete your account and data
- Export your data
- Object to certain processing
6. Cookies
We use essential cookies to provide our services. See our Cookie Policy for more details.
7. Contact Us
If you have questions about this Privacy Policy, please contact us at:
privacy@vocalura.com